HELP CENTER

Answers for buyers and sellers

Find guidance for accounts, seller approval, equipment listings, photos, contact details, reporting, and safer marketplace use.

How do I sell equipment?

Create an account, complete your seller profile, wait for approval, and then use Sell Equipment to publish a detailed listing.

How many photos can I add?

You can add up to eight JPG, PNG, or WebP images. Each image must be 5MB or smaller. On mobile, you can also take a new photo with the camera.

Why can’t I see seller contact details?

Seller contact information is available after you log in. This helps keep marketplace communication connected to registered accounts.

How do I report a listing?

Open the listing, select Report Listing in the Marketplace Safety section, choose a reason, and add any useful details.

Does MedicalEquipes handle payments?

No. Buyers and sellers agree inspection, delivery, and payment arrangements directly. Always verify the equipment before payment.

How can I edit my listing?

Open your Dashboard, find the listing, and choose Edit. Keep specifications, price, condition, and contact details accurate.

NEED MORE HELP?

Contact the MedicalEquipes team

Include your account email or listing link when it is relevant to the issue.

Contact Support